VAT Exemption

Who qualifies?

You may qualify if you have a qualifying long-term illness or disability and the goods are for your personal or domestic use. Buying for an eligible person may also qualify.

Age alone or a temporary injury does not qualify.

Which products qualify?

Only certain goods qualify. Products marked “with VAT relief” can be purchased at 0% VAT when the customer and intended use also meet HMRC’s conditions.

How to claim

Complete the VAT relief declaration at checkout, providing the eligible person’s details and condition. A doctor’s certificate is not normally required.

If the conditions are not met or the required declaration is not completed, the applicable VAT will be charged.

Charity purchases

Charities may qualify for certain purchases, subject to the relevant conditions and an eligibility declaration. A charity number alone is not sufficient. Please contact us before ordering.

Further information

Read HMRC’s VAT Notice 701/7 for full guidance.

For help with your order, email info@livingaidsuk.co.uk or call 01254 247475.